Wiki Management

Rod Collins

Language: English

Publisher: AMACOM Books

Published: Nov 2, 2013


We now live in a "wiki" world where mass collaboration is not only possible—it's often the best solution. Conventional management thought assumes that command-and-control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model—wiki management. Featuring enlightening examples from forward-thinking companies including Google, Whole Foods, Linux, and Wikipedia, Wiki Management outlines the revolutionary but necessary steps companies must take to:

  • Leverage their collective intelligence

  • Effectively integrate diverse points of view

  • Transition leaders from the role of "boss" to that of facilitator

  • Make...